Shipping policy

Shipping Policy

Thank you for shopping with Temvani. We are committed to providing clear and reliable shipping information.

Order Processing

Orders are typically processed within:

1–5 business days

Processing time begins after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Shipping Time

After an order has been processed and shipped, the estimated shipping time is:

7–15 business days

Estimated Delivery

The total estimated delivery time, including processing and shipping, is:

8–20 business days

Delivery times are estimates rather than guaranteed delivery dates.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout after the order has shipped.

Please allow some time for the carrier's tracking system to update.

Shipping Delays

Delivery may occasionally be delayed due to circumstances such as:

  • Carrier delays.
  • Customs processing.
  • Severe weather.
  • Public holidays.
  • Peak shipping periods.
  • Incorrect or incomplete shipping information.
  • Other circumstances outside our reasonable control.

If your package has not arrived within the estimated delivery period, please contact us so we can assist in checking the shipment status.

Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible.

Once an order has been processed or shipped, we cannot guarantee that an address can be changed.

Lost or Damaged Shipments

If your tracking information indicates a delivery problem, or if your package arrives damaged, please contact us at temvani@outlook.com with your order information.

We will review the situation and assist with an appropriate resolution.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or import fees depending on the destination.

Where applicable, such charges may be the responsibility of the customer unless otherwise stated at checkout.

Contact Us

For shipping-related questions, contact:

Temvani
Email: temvani@outlook.com